Privacy Notice

This Privacy Notice sets out how The Whisky Shop Dufftown (“we”) use and protect any personal data that you give when you use www.whiskyshopdufftown.com.  It also explains how we store this data and keep it safe.  We are committed to ensuring that your privacy is protected.

 

OUR LEGAL BASES FOR USING PERSONAL INFORMATION

The law on data protection sets out a number of different reasons for which a company may collect and process your personal data.

 

CONSENT

You have given clear consent for us to process your personal data for a specific purpose.  For example, if you contact us using our contact form with a query or enquiry, we would use the information you provide to contact you.

 

CONTRACTUAL OBLIGATIONS

In certain circumstances, we need your personal data to comply with our contractual obligations. For example, if you order an item from the online shop, we’ll collect your address and contact details to deliver your purchase and pass them to our delivery service.

 

LEGAL COMPLIANCE

If the law requires us to, we may need to collect and process your data.  We can pass on details of people involved in fraud or other criminal activity affecting www.whiskyshopdufftown.com to the police.  We also need to collect data to comply with UK alcohol licencing legislation and for the UK tax and customs regime as set out by the HMRC and may be required to pass on your data to them.

 

WHEN DO WE COLLECT YOUR PERSONAL DATA

We collect your personal data when you:

  • visit our website and use your account to make a purchase;
  • contact us via our contact form;
  • email us directly;
  • request to be put on our email list;
  • engage with us on social media; and
  • create an account with us.

 

THE TYPES OF PERSONAL INFORMATION WE COLLECT

If you ask to be on our emailing list we will hold your name and your email address only.

If you transact with us we collect the following data:

  • name;
  • billing address;
  • shipping address;
  • phone number; and
  • email address.

If you have an account with us, in addition to the above, we will hold:

  • nickname; and
  • an encrypted version of your password.

We also store details of any communication or interactions you have with us if you get in touch using our contact form or email us directly.

Please note that when making a transaction on www.whiskyshopdufftown.com, we do not hold your payment details.  These are held by our payment services firm, SagePay.

 

HOW AND WHY WE USE YOUR PERSONAL DATA

When you purchase items on our website we will collect and use the information you provide to process your order.  Your data will be kept on record to comply with UK regulation including tax, customs, anti money laundering legislation and to protect us from fraud or any kind of illegal activity.

 

HOW AND WHY WE USE YOUR PERSONAL DATA

We know how important data security is to you so we treat your personal information with the utmost care and are committed to ensuring that your personal information is secure.  To protect your data from unauthorised access or misuse we have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.  Our website uses ‘https’ security technology.  Access to your personal data is password protected and all passwords are encrypted. We use the latest security and hosting packages to prevent any cyber attack or security breach.

 

HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?

Whenever we collect or process your personal data we will only keep it for as long as is necessary for the purpose for which it was collected.

With regard to our emailing list we will hold that data for as long as you want to receive emails from us such as our Newsletters.

With regard to having an account with us we will hold that data for as long as you have an account open with us.  If you have not transacted us for a significant amount of time we will delete your account and the data retained for that purpose.

If you transact with us on our website then we hold that data for as long as is required to comply with UK legislation including alcohol licencing, anti money laundering, and for the UK tax and customs regime as set out by the HMRC.

If you get in touch via our contact form, the personal information you provide may be kept on record for a reasonable time to help us deal with your query effectively.

 

WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA

You can ask us for a copy of any personal information we hold about you at any time.  You can inform us of any changes to your personal information, or if you want us to correct any of the personal information we hold about you.

To ask for your information to be amended, please update your online account or contact us at enquiries@whiskyshopdufftown.com.

With regard to data we hold on you for you to have an account with us or receive our emails you can request that data to be deleted at any time by contacting us on the above email.

With regard to transactions with us other UK legislation dictates that we must continue to hold this data as specified by that legislation.

 

HOW AND WHY WE USE YOUR PERSONAL DATA

If you have a concern about the way we have handled your personal information or are not happy with any response to an enquiry, you have a right to contact the Information Commissioner’s Office to lodge a complaint.  You can contact them by calling 0303 123 1113 or visit or go online to www.ico.org.uk